Shipping & returns

Shipping is free within the Netherlands, Belgium, Luxembourg, Germany and France. Products can not be picked up. We do our best to deliver your order as quickly as possible and strive to ship within 2 to 5 working days. If products are out of stock and therefore temporarily not available, this will be clearly indicated on the website.

View the shipping costs per country here

Returns

Is our product not satisfactory? You have the right to return your order up to 14 days after receipt. When the product has been received in good condition in its original condition, you will be refunded the full order amount.

When you exercise your right of withdrawal, the product must be returned with all delivered accessories and in the original condition and packaging. To exercise this right you can contact us at info@noubased.nl. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received in good order. If the product is damaged or more than necessary ‘used’ to assess it, we may pass this depreciation of value to you as a customer. Treat the product with care and make sure it is well packaged when returning.

Want to exchange a product?

Would you like to exchange your product? You can. Please contact info@noubased.nl. The cost of returning the product and sending in the new product is at your expense. Do you want to avoid the conclusion that your shirt is too big or too tight? Before ordering take a look at the size chart. Here you can see the exact dimensions of all sizes in the collection, so there are no surprises!